Frequently Asked Questions (FAQ)
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ABOUT US
WHAT IS Trustcrypto?Trustcrypto - Professional team of cryptocurrency industry developers. The main advantage of the company is a unique trading bot that makes a profit at the stage of growth and market decline.
IS Trustcrypto the OFFICIALLY REGISTERED COMPANY?Yes, we are legally binding and officially registered in the UK under the company registration number #08683932
DO YOU HAVE ANY COUNTRY RESTRICTIONS?Our company doesn't work and doesn't accept deposits from US residents. During the registration process you need to check the box that you are not a US citizen.
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MY ACCOUNT
HOW MANY ACCOUNTS CAN I OPEN?Each user can only open and manage one account. Please follow this rule. In case of violation the company has the right to block all your accounts without a refund.
HOW TO UPLOAD PERSONAL DATA?Please note that we do not require your personal information. To work with our platform, you need to specify your login, your email, come up with a password, and also specify the wallet number to which funds will be withdrawn from the platform.
HOW MUCH DOES IT COST TO OPEN AN ACCOUNT?Opening an account is absolutely free. We do not charge you any hidden fees or service charges. The commission on operations and additional costs is included in the company's profits from the profits from the development of cryptocurrency robots.
CAN I REGISTER MY CHILD?Any person who has reached the age of majority in their country of residence can register in Trustcrypto
CAN I LOSE MY FUNDS BY INVESTING IN YOUR COMPANY?Your investment, as well as your loyalty, are our core values. We will work hard to preserve your funds, reduce the risk of loss to zero, and we will do our best to multiply your funds.
WHAT DOES THE COMPANY DO WITH USERS' PERSONAL DATA?We collect your personal information only for internal use. This data will not be passed to third parties under any circumstances.
CAN I BE SURE THAT MY DATA IS SECURE?We guarantee your privacy and secured. The site is protected from complex DDoS attacks by multi-layered protection. Any transmitted data is SSL encrypted. We have high quality SSL certificates.
WHAT TO DO IF I CAN NOT REGISTER?Make sure that the input data is, such as e-mail, password and login, no spaces. If everything is ok, but registration still fails, please contact online support.
HOW TO BECOME AN INVESTOR?3 steps to get started with our company
1. REGISTRATION BUTTON
Click the Register button. Enter your details to quickly create a FREE Trustcrypto account.
2. OPEN A DEPOSIT
We offer different investment plans. You need to choose a plan that suits your financial goals. Make a deposit after reading.
3. START EARNING
After depositing, watch your capital grow by accumulating daily profit in real time. -
DEPOSIT
WHAT WAYS TO OBTAIN INCOME IN Trustcrypto ARE?Users have the opportunity to earn in two ways: by opening a deposit for the chosen investment plan, as well as by receiving partner rewards for attracting new members.
TELL DETAILS HOW TO OPEN A DEPOSIT IN YOUR SYSTEM?Using the username and password you entered during registration, log into your account. Click the "Create Deposit" button. Choose the tariff plan that suits you and enter the amount you plan to invest. After confirming the amount and choosing an electronic payment system, you will be redirected to the electronic payment system. Follow her instructions to pay for the transaction. Then you will be redirected back to your Personal Account again. Funds will be credited automatically to the previously selected investment plan.
WHAT PAYMENT METHODS CAN I USE TO DEPOSIT?We work with payment systems PerfectMoney, BitCoin, Ethereum, LiteCoin, DogeCoin, TRON, Tether TRC20, Tether ERC20
ARE THERE ANY RESTRICTIONS ON THE AMOUNT OF INVESTMENT?The tariff plans set the following restrictions on the minimum and maximum amount of the deposit.
Minimum Amount: 10 usd, 0.005 btc, 0.02 eth, 0.3 ltc, 50 doge, 100 trx, 10 usdt,
Maximum Amount: 75000 usd, 1.5 btc, 20 eth, 300 ltc, 350000 doge, 750000 trx, 75000 usdt,ARE THERE ANY INVESTMENT LIMITS?Investments are processed in strict accordance with the terms of the tariff plan.
IS IT POSSIBLE TO INCREASE THE AMOUNT OF THE WORKING DEPOSIT?No, you cannot increase the amount of a deposit that has already been created. However, you can create other unlimited deposits.
CAN I MAKE MULTIPLE DEPOSITS AT THE SAME TIME?Yes, you can have an unlimited number of deposits, and you can also invest in different tariff plans at the same time.
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WITHDRAWAL OF FUNDS
HOW OFTEN WILL I RECEIVE ACCRUALS ON MY DEPOSITS?Interest on deposits is accrued in accordance with the terms of the investment plan. The countdown starts from the moment you open a deposit in the system.
HOW LONG DOES IT TAKE TO PROCESS A WITHDRAWAL REQUEST?Withdrawal requests will be processed instantly. For payment systems PerfectMoney, - funds reach the wallet instantly, after ordering the payment in your account. Waiting time for funds to a wallet for payment systems BitCoin, Ethereum, LiteCoin, DogeCoin, TRON, Tether TRC20, Tether ERC20 - At least 3 network confirmations are required and this can take from 20 minutes to several hours.
CAN I CHOOSE ANOTHER PAYMENT SYSTEM FOR WITHDRAWAL?No, payments are made in the same currency that was used to create the deposit.
WHAT IS THE WITHDRAWAL OF FUNDS FROM A PERSONAL WALLET?Before withdrawing funds, be sure to check if you have indicated the correct address of your payment wallet to which you will be withdrawing. If you have not registered a wallet, do it by going to the "Wallets" section of your account. In the same section you can always edit your payment details.
After you have made sure that the entered data is correct, you need to go to the 'Withdrawal' section located in your investor's personal account, select the payment system to which you want to withdraw, enter the withdrawal amount and click the withdrawal button funds.WHAT IS THE MINIMUM WITHDRAWAL AMOUNT? AND IS THERE A LIMITATION ON THE NUMBER OF WITHDRAWALS OR AMOUNTS PER DAY?The minimum withdrawal amount is: 0.1 usd, 0.002 btc, 0.03 eth, 0.1 ltc, 60 doge, 60 trx, 10 usdt (trc20), 150 usdt (erc20). There are no restrictions on the maximum withdrawal amount, as well as the number of withdrawal operations per day.
HOW DO I FIND MY ACCOUNT TRANSACTION HISTORY?Go to the investor's panel, select 'Transactions' from the menu and there you will see the history of account deposits, incomes and withdrawals.
WHAT TO DO IF I CANNOT WITHDRAW THE FUNDS? THE SYSTEM CONSTANTLY PRODUCES AN ERROR.If the wallet is registered correctly, the amount is entered correctly and corresponds to the one that is available for withdrawal, but the payment is still rejected by the system, check the correspondence between the currency requested for withdrawal and the electronic payment system selected for payment. If you have a withdrawable dollar amount in the TETHER USDT electronic payment system, you will not be able to withdraw Bitcoin to this wallet.
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REFERRAL PROGRAM
DO YOU OFFER A REFERRAL PROGRAM?We offer an affiliate program for additional income for our investors. Anyone can take part in the development of the company by inviting new members and receiving a generous reward for this.
HOW DOES THE AFFILIATE PROGRAM WORK?Trustcrypto offers a unique investment and referral program that rewards you not only for partners who came from you to the platform, but also for partners from levels 2,3 and 4. This unique affiliate program brings you passive referral income. First, you earn by inviting friends to Trustcrypto, and then you earn when people in your structure refer new investors to the company. Affiliate system level: 7% - 3% - 2% - 1%
DO I NEED TO INVEST IN ORDER TO PARTICIPATE IN THE AFFILIATE PROGRAM?You do not need to apply for participation, own an industry web resource with a large audience of investors or meet other abstract requirements to participate in the referral program. We assign each user a unique referral link immediately after registration, which you can already use to attract other investors, simply by inviting them to the Trustcrypto website using the referral link.
DO YOU PROVIDE ADVERTISING MATERIALS?Yes, we have prepared a number of effective banners in various formats for partners that fit harmoniously into any site. You can find them in your personal account
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ADDITIONAL QUESTIONS
WHERE CAN I EXCHANGE ONE CURRENCY FOR ANOTHER?You can use monitoring with trusted exchange offices - bestchange. Choose the exchanger with the best rate and follow the instructions.
HOW TO BE IF I DIDN'T FIND ANSWER TO MY QUESTION?Please contact us through any communication channel. Do not duplicate your message across multiple communication channels. This will not speed up the response, but rather the opposite.
WHAT TO DO IF I FORGOT MY PASSWORD?Click on the reset password link on the main page of the site in the login section. Enter your username and email address and follow the instructions. You will receive information on how to reset your Trustcrypto account password.